The information on this site is provided for informational purposes. It does not create a business, employment or professional services relationship between you and Phygital. Links on this site may lead to services or sites not operated by Phygital or Phygital partners. No judgement or warranty is made with respect to such other services or sites and Phygital takes no responsibility for such other sites or services. A link to another site or service is not an endorsement of that site or service. Any use you make of the information provided on this site, or any site or service linked to by this site, is at your own risk. All trademarks used or referred to in this site are the property of their respective owners.
In no event shall Phygital or any of its employees or contractors be liable for any damages in connection with the information or material on this website, including but not limited to actual, consequential, direct, exemplary, incidental, indirect, punitive or special damages.
1. Definitions and Interpretation
1.1 The following words and expressions have the following meanings unless inconsistent with the context:
“Compliance Officer” Chris Savage who can be contacted by email at or by post at 18 Loseley Park, Guildford, GU3 1HS, United Kingdom
“cookies” a small amount of data sent from the server, which is then stored on your computer’s hard disc drive;
“DPA” Data Protection Act 1998 as amended from time to time;
“process” or “processing”
“sensitive personal data” }
as defined in the DPA;
“we”, “us” or “our” Phygital Limited a company registered in England and Wales with the company number of 08847200 whose registered office is at 18 Loseley Park, Guildford, Surrey, GU3 1HS. Who may be contacted by
“you”, “your” an individual, company, or firm accessing our Site.
1.2 References to any statute or statutory provision include, unless the context otherwise requires, a reference to the statute or statutory provision as modified or re-enacted and in force from time to time, and any subordinate legislation made from time to time under the relevant statute or statutory provision.
1.3 References to “persons” include natural persons, firms, partnerships, companies, corporations, associations and organisations, (in each case whether or not having separate legal personality).
1.4 Use of any gender includes the other genders.
1.5 Words in the singular include the plural and words in the plural include the singular.
1.6 Any reference to “writing” or any cognate expression includes communications by post and email but excludes facsimile and text messages.
1.7 The headings to Conditions do not affect the interpretation of these Conditions.
1.8 Any phrase introduced by the term “include”, “including”, “in particular” or any similar expression will be construed as illustrative and will not limit the sense of the words preceding that term.
2.2 Our primary reason for collecting your personal data is to address enquiries which you may make on our Site from time to time and provide you with the most efficient service possible. We do not anticipate collecting or processing sensitive personal data about you.
2.4 Our Site may contain links to other websites. Please note that we are not responsible for the privacy practices of such other websites and advise you to read the privacy statements of each website you visit which collects personal information.
3. Our Policy for Processing your Personal Data
3.1 What personal data do we process and where do we get it from?
3.1.1 When you contact us via the “Contact Us” link on our Site, or email us, we will collect personal data from you.
3.1.2 When you contact us over the telephone we may collect personal data from you.
3.1.3 Personal information may also be obtained automatically by your internet browser.
3.1.4 If you request a quotation for services we may collect personal data from you.
3.1.5 The types of personal data which we may collect from you could include, for example, your name, your contact details (such as your address, telephone number and email address), postal and other information collected through the “Contact Us” link on our Site.
3.1.7 Additionally we may collect personal data on behalf of clients during a custom project where accounts must be created to complete the experience. This information may include first name, last name, email and other such input fields. Please note, this data is only collected when a customer has accepted a GDPR policy agreement upon account creation.
4. What do we do with your Personal Data?
4.1 We will process your personal data so that:
4.1.1 we can fulfil our obligations to you under any contract for the supply of services subject to the terms and conditions of our Site;
4.1.2 we can create a quotation for services for you; or
4.1.3 we can deal with the general queries you raise from time to time through the “Contact Us” link on our Site , by post, by email or by telephone.
4.2 Other purposes for which we may process your personal data are:
4.2.1 the general administration of your records by us;
4.2.2 the general maintenance of our database and records by us;
4.2.3 for security purposes to protect your personal data held and/or processed by us;
4.2.4 for our general marketing purposes unless you have notified us to the contrary; and
4.2.5 for credit referencing purposes to check your details and identity with fraud protection agencies to prevent fraud, to help us make decisions about credit and credit related services, to trace debtors, recover debts and to manage your accounts.
4.3 When you enter our Site for the first time and where we wish to issue your computer with a cookie, you will be asked to consent to such use. Cookies in themselves do not identify the individual user, just the computer used. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. These cookies allow us to distinguish you from other users of our Site, which helps us to provide you with a good experience when you browse our Site and also allows us to improve our site. Many websites do this whenever a user visits their website in order to track traffic flows. If you wish to reject our cookie, you can decline our request, in which case you may not be able to use the Site or some parts of it. Additionally you can configure your browser to do so (see Condition 10 below), or you can ask your internet browser to alert you when a cookie is being set up.
5. Who else gets to see your Personal Data?
5.1 Our data processors.
5.2 Such financial service providers used by us from time to time for the purpose of processing payment for services and/or security checks.
6. Your Rights
6.1 You have the right to object to your personal data being used for ‘direct marketing’ and/or ‘host mailing’ purposes (see Condition 4.2.5 above). You can change your options in relation to the information you wish to receive at any time by contacting our Compliance Officer in writing by post or email.
6.3 You have the right under the DPA to request from us information as to what personal data we are processing about you. Such requests should be made in writing by post or email to the Compliance Officer and should be accompanied by a £10.00 fee (PayPal or BACS payment preferred – please contact us for further details). We will provide you with the relevant information within 40 days of receipt of the fee.
6.4 You have other rights under the DPA in relation to our processing of your personal data.
7. Maintenance of your personal data
7.1 We are committed to the security of your personal data. All of our employees and sub-contractors with access to your personal data and/or who are associated with the processing of that data are contractually obliged to respect the confidentiality of your personal data.
7.2 We have implemented technology measures and security policies to protect the personal data that we have in our control from unauthorised access, improper use, alteration, unlawful or accidental destruction or accidental loss.
9. Contact information
9.1 If you have any queries about our processing or use of your personal data you should write, in the first instance to our Compliance Officer.
9.2 If you want to learn more about your rights regarding your personal data, you should contact the Information Commissioner’s office information line on: (0044) 01625 545745 or visit their website at www.ico.gov.uk.
10.1 Information on how to block cookies can normally be found within the help features of your browser. Information can also be found on the main browser websites:
http://www.apple.com/safari/ (Apple Safari);
http://www.google.com/chrome (Google Chrome);
http://www.microsoft.com (Internet Explorer);
http://www.mozilla-europe.org/en/firefox (Mozilla Firefox);
http://channels.netscape.com/ns/browsers/default.jsp (Netscape); and
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
YouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data.
1 year 1 month 4 days
Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
Google Analytics sets this cookie to store a unique user ID.
1 year 1 month 4 days
Google Analytics sets this cookie to store and count page views.
Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.
1 year 24 days
Google sets this cookie under the DoubleClick domain, tracks the number of times users see an advert, measures the campaign's success, and calculates its revenue. This cookie can only be read from the domain they are currently on and will not track any data while they are browsing other sites.